Legal

Privacy Policy

Effective October 19, 2026  ·  Last updated October 20, 2026

This Privacy Policy explains how Oro Holdings LLC, doing business as Rozco Fadez (“Rozco Fadez,” “we,” “us,” or “our”), collects, uses, stores, and shares personal information about current and prospective clients. Rozco Fadez is a barbering business located inside The Barber Hall, 8150 W Emerald St, Suite 180, Boise, Idaho 83704. This policy applies to rozcofadez.com, our TikTok lead generation forms, and the other ways you contact us.

01Information We Collect

We collect only what we need to respond to you and provide barbering services. Depending on how you contact us, this may include:

• Contact details: your name, phone number, and email address.
• Service interests: the services you are interested in (for example, a standard haircut, skin fade, or haircut and beard) and your appointment interests, such as preferred days or times.
• Messages you send us: anything you choose to include when you call, text, email, or message us.
• Website usage information: information about how visitors use our website, collected through analytics (see Section 7).

Our website does not have its own sign-up, login, or contact form, and we do not collect payment card numbers on our website.

02How We Collect Information

• TikTok lead forms: When you submit a lead form in a Rozco Fadez ad on TikTok, TikTok shares the information you enter (such as your name, phone number, email address, preferred service, and appointment interests) with us.
• Booking platform: When you book through Booksy, Booksy collects your booking details and makes them available to us so we can provide your appointment.
• Direct inquiries: When you call, text, email, or message us on social media, we receive the information you provide.
• Our website: When you visit rozcofadez.com, Google Analytics automatically collects usage information as described in Section 7.

03How We Use Personal Information

We use personal information to:

• Respond to your inquiry and answer questions about our services, pricing, and availability.
• Schedule, confirm, and manage appointments.
• Follow up about the services you told us you were interested in.
• Provide our services and keep basic records of client visits.
• Understand how our website and ads are performing so we can improve them.
• Comply with legal obligations and protect our business.

04Appointment Inquiries & Follow-Up

When you submit a lead form or otherwise ask about an appointment, you are asking us to contact you about it. We may reach out by phone call, text message, or email to respond, help you book, or follow up if we haven’t connected yet. These communications relate to the inquiry you made. If you no longer want to hear from us, tell us and we will stop.

05SMS & Email Communications

Consent

By providing your phone number or email address on a lead form, through Booksy, or directly to us, you agree that we may contact you at that number or address about your inquiry or appointment. Message and data rates may apply. Message frequency varies with your inquiry. Consent is not a condition of purchasing any service.

Marketing messages

If you are a client and have agreed in Booksy to receive marketing messages, we may also send occasional texts, emails or app notifications through Booksy about rebooking, memberships, referral rewards, promotions and schedule updates. Agreeing to marketing messages is optional and is not required to book. You can turn them off at any time using the opt-out methods below or in your Booksy settings.

Opting out

• Text messages: reply STOP to any text from us, or tell us you no longer want texts.
• Email: reply to any email asking to be removed, or write to rozco.fadez@gmail.com.
• Any channel: call or text (208) 284-1435 and ask to be removed.

Automated booking confirmations and reminders sent by Booksy are managed through your Booksy account and notification settings.

06Third-Party Services

We use the following services. Each handles the information it collects under its own privacy policy:

• TikTok — advertising and lead forms. Information you enter on a TikTok lead form is collected by TikTok and shared with us. TikTok Privacy Policy
• Booksy — online appointment booking. Booksy Privacy Policy
• Google Analytics — website analytics. Google Privacy Policy
• Venmo and Cash App — if you choose to pay through these apps, the payment is processed by that provider, not by our website. We receive only the payment details the app shows us, such as your name and the amount.
• Instagram and Google Reviews — if you follow us, message us, or leave a review on these platforms, that platform’s privacy policy applies to what you share there.

07Cookies & Analytics

Our website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and how visitors found us. Google Analytics uses cookies and similar technologies to collect this information, which we review in aggregate to improve the website. You can block or delete cookies in your browser settings, or install Google’s Analytics opt-out browser add-on.

08Data Storage, Retention & Security

Storage. TikTok lead form submissions are kept in our TikTok Ads Manager account. Contact details we use to reach you may also be kept on the phone and accounts we use to call, text, or email you. Booking information is kept in Booksy.

Retention. We keep personal information only as long as reasonably needed for the purposes described in this policy, such as following up on an inquiry or maintaining a client relationship, or as required by law. You can ask us to delete your information at any time (see Section 10).

Security. We take reasonable steps to protect the personal information we hold and limit access to it to the people who need it to run the business. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

09Information Sharing & Disclosure

We do not sell your personal information, and we do not share it with other businesses for their own marketing.

We share personal information only:

• With the service providers listed in Section 6, as needed for them to provide their services to us.
• If required by law, court order, or legal process, or to protect the rights, property, or safety of our business, our clients, or others.
• In connection with a sale, transfer, or reorganization of the business, in which case this policy would continue to apply to your information.
• With your permission.

10Your Privacy Rights & Requests

You may ask us to:

• Tell you what personal information we have about you.
• Correct information that is inaccurate.
• Delete your information.
• Stop contacting you.

To make a request, email rozco.fadez@gmail.com or call (208) 284-1435. We may need to confirm your identity before acting on a request. We may keep limited information where required by law, or to record that you asked not to be contacted. Information held by TikTok or Booksy can also be managed through your account with those services.

11Children’s Privacy

Our services are for clients age 13 and older. Our website and lead forms are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.

12Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the “Last updated” date above.

13Contact Information

Questions or requests about this policy or your information can be sent to: